Jim is our Service man at our 15th street location. Most days you'll find him in the back hard at work, but on others he looks just like this photo. Jim has been with us since dirt was made and has forgotten more about vacuums than most service men will ever know. Jim rebuilds alot of our Kirby vacuums to like new condition, you can't find a better rebuilt Kirby than one of ours and Jim is one of the main reasons why.